Bosch dishwasher code E25: drain pump blocked or pump cover loose
Also shown as E-25 E6102 E:61-02
What it means
Something is blocking the drain pump, or the pump cover under the filter is loose. Bosch’s manual describes this as not an appliance fault.
On models without a display, Bosch signals this with: four lights flashing, or the Active and Clean lights flashing.
What to try
Unplug the dishwasher before any step beyond a quick look, and turn the water off before touching hoses.
- Disconnect the dishwasher from power: unplug it, or switch off its breaker if it’s hardwired.
- Take out the upper and lower racks, then remove the filter system.
- Scoop out any standing water, using a sponge if you need to.
- Pry the pump cover off with a spoon, gripping it by the crosspiece, and lift it out at an angle.
- Carefully remove any food or objects around the impeller underneath. Bosch warns there may be sharp debris such as broken glass.
- Press the pump cover back down until it clicks into place, then refit the filters and racks.
- Check the drain hose under the sink for kinks or sharp bends.
Call a technician if
- The code returns after cleaning the pump area. Bosch says to contact customer support.
Resetting a Bosch dishwasher
Once you’ve fixed the cause, Bosch’s way to cancel the cycle and clear the code is to press and hold Reset (Start on some models) for about 4 seconds. The dishwasher pumps out the water, which takes about a minute; then open the door and press On/Off. For electronic faults, Bosch’s code list says to switch the dishwasher off at its breaker for 30 seconds. If four lights flash and it beeps, Bosch says to press On/Off, switch off the power for at least 2 minutes, then switch it back on; if it happens again, press On/Off, turn off the water, unplug it and call Bosch.
Still stuck?
Sources
- Dishwasher error codes (opens in a new tab), Bosch Home Appliances US
- Use and Care Manual, SHP78CM5N dishwasher (troubleshooting and drain pump cleaning) (opens in a new tab), BSH Home Appliances (Bosch)
- How to reset the dishwasher or stop a wash cycle (opens in a new tab), Bosch Home Appliances US