Bosch dishwasher code E15: water in the base (leak protection on)
Also shown as E3100 E:31-00 E:30-00
Act now. Turn off the water supply to the dishwasher, then contact Bosch.
What it means
A safety switch has found water in the base of the dishwasher, and the leak protection system has switched on.
On models without a display, Bosch signals this with: the Active light flashing.
What to try
Unplug the dishwasher before any step beyond a quick look, and turn the water off before touching hoses.
- Turn off the water to the dishwasher, usually at the valve under the sink.
- Contact Bosch customer support. Bosch gives no home fix for this code.
Bosch’s manual for at least one newer model (SHP78CM5N) uses E:30-00 and E:31-00 for this water protection system. Bosch’s general code list pairs E3000 with E14 instead, so if you see E:30-00 and there’s any water around the dishwasher, follow these steps. If water has reached an outlet or cord, switch the dishwasher off at the breaker before you touch anything.
Call a technician if
- Always. Bosch’s only steps are to stop the water and contact customer support.
Resetting a Bosch dishwasher
Once you’ve fixed the cause, Bosch’s way to cancel the cycle and clear the code is to press and hold Reset (Start on some models) for about 4 seconds. The dishwasher pumps out the water, which takes about a minute; then open the door and press On/Off. For electronic faults, Bosch’s code list says to switch the dishwasher off at its breaker for 30 seconds. If four lights flash and it beeps, Bosch says to press On/Off, switch off the power for at least 2 minutes, then switch it back on; if it happens again, press On/Off, turn off the water, unplug it and call Bosch.
Still stuck?
Sources
- Dishwasher error codes (opens in a new tab), Bosch Home Appliances US
- My Bosch dishwasher is displaying an error code E15, what does it mean? (opens in a new tab), Bosch Home Appliances US
- Use and Care Manual, SHP78CM5N dishwasher (troubleshooting and drain pump cleaning) (opens in a new tab), BSH Home Appliances (Bosch)
- How to reset the dishwasher or stop a wash cycle (opens in a new tab), Bosch Home Appliances US